Webinar Booking Policy
Registration & Payment
• Full payment is required at the time of booking to secure your place.
• Spaces are limited to support a high-quality, interactive experience.
• Your confirmation email will include the webinar access link and session details.
Cancellations & Rescheduling
• Cancellations made at least 24 hours before the session may be transferred to the next available session or series (subject to availability).
• Cancellations made within 24 hours of the session are non-refundable and cannot be rescheduled.
• No-shows will forfeit the session fee.
Late Arrival
• Sessions begin promptly at the scheduled time.
• Participants arriving more than 10 minutes late may not be admitted to minimise disruption.
Technical Requirements
• Participants are responsible for having a stable internet connection and access to Zoom (or the webinar platform) before the session begins.
• Refunds cannot be provided for technical issues outside the organiser’s control.
Recording & Replay Access
• Sessions may be recorded for educational and quality assurance purposes, and participants may appear in recordings.
• Recordings will not be shared publicly without notice.
Access & Link Sharing
• Webinar access links are for individual use only and must not be shared.
• Each booking allows one participant per registration unless otherwise stated.
• If multiple people wish to attend, each participant must register separately.
• The host reserves the right to remove unauthorised participants.
Participant Conduct
• Participants are expected to contribute to a respectful and supportive learning environment.
• Disruptive behaviour may result in removal without refund.
Supporting Materials
• A slide deck will be emailed to participants before the live session.
• Materials are for personal educational use only and may not be copied, distributed, recorded, or reproduced without permission.
Changes or Cancellations by the Host
• If a session must be rescheduled or cancelled, participants will be offered a transfer to a new date or a pro-rata refund for the affected session(s).
Educational Disclaimer
• Information shared is for general educational purposes only and does not constitute medical, therapeutic, or individual developmental advice.
By completing a booking, you acknowledge and agree to this policy.