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GDPR Privacy Policy

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Effective Date:16/05/2025

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At Little Launchpad, your privacy matters to us. This policy explains how we collect, use, store, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR).

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1. What Personal Data We Collect
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We may collect and store the following information when you:

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  • Book a webinar or make a purchase (e.g., name, email, postal address, payment details)

  • Contact us by email or via the website

  • Sign up for our newsletter

  • Participate in surveys or feedback forms

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We do not collect unnecessary or sensitive personal data.

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2. Why We Collect It
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We use your data to:

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  • Process and deliver your orders

  • Send you confirmation and access details for webinars

  • Post physical resources

  • Respond to your enquiries or support requests

  • Send you updates, relevant content, or marketing (only if you’ve opted in)

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We only collect the minimum data necessary for these purposes.

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3. Lawful Basis for Processing
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We process your data based on:

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  • Contractual necessity (e.g., fulfilling your purchase)

  • Legitimate interests (e.g., improving our services)

  • Consent (e.g., for marketing emails)

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You can withdraw your consent at any time.

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4. How We Store and Protect Your Data
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  • Your information is stored securely using GDPR-compliant systems.

  • We do not store full payment card details.

  • Access to your data is restricted to those who need it for service delivery.

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We take appropriate technical and organisational measures to prevent unauthorised access or disclosure.

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5. Sharing Your Data
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We do not sell or share your data with third parties, except:

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  • Trusted service providers (e.g., payment processors, delivery couriers) for order fulfilment.

  • Where required by law.

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All third parties are required to handle your data securely and in line with GDPR.

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6. Your Rights
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You have the right to:

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  • Access the data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

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To exercise your rights, contact us at ann@littlelaunchpad.com

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