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GDPR Privacy Policy

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Effective Date:16/05/2025

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At Thrive2Five, your privacy matters to us. This policy explains how we collect, use, store, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR).

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1. What Personal Data We Collect
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We may collect and store the following information when you:

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  • Book a webinar or make a purchase (e.g., name, email, postal address, payment details)

  • Contact us by email or via the website

  • Sign up for our newsletter

  • Participate in surveys or feedback forms

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We do not collect unnecessary or sensitive personal data.

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2. Why We Collect It
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We use your data to:

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  • Process and deliver your orders

  • Send you confirmation and access details for webinars

  • Post physical resources

  • Respond to your enquiries or support requests

  • Send you updates, relevant content, or marketing (only if you’ve opted in)

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We only collect the minimum data necessary for these purposes.

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3. Lawful Basis for Processing
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We process your data based on:

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  • Contractual necessity (e.g., fulfilling your purchase)

  • Legitimate interests (e.g., improving our services)

  • Consent (e.g., for marketing emails)

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You can withdraw your consent at any time.

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4. How We Store and Protect Your Data
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  • Your information is stored securely using GDPR-compliant systems.

  • We do not store full payment card details.

  • Access to your data is restricted to those who need it for service delivery.

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We take appropriate technical and organisational measures to prevent unauthorised access or disclosure.

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5. Sharing Your Data
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We do not sell or share your data with third parties, except:

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  • Trusted service providers (e.g., payment processors, delivery couriers) for order fulfilment.

  • Where required by law.

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All third parties are required to handle your data securely and in line with GDPR.

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6. Your Rights
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You have the right to:

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  • Access the data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

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To exercise your rights, contact us at Ann@thrive2five.com

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